CarynHealth recognized as a Sample Vendor
for Digital Health Navigator in the
Gartner® Hype Cycle™ for U.S. Healthcare Payers, 2023

The Gartner Hype Cycle™ for U.S. Healthcare Payers Report provides “critical input for strategic planning by tracking the maturity level and adoption rate of payer technologies and deployment approaches.”

According to Gartner, “Digital Health Navigator solutions orchestrate member experience across the ecosystem, addressing administrative tasks along with health needs”. The drivers of Digital Health Navigator solutions are – “Increased purchaser expectations and competition for service, which continue to fuel rapid growth for the healthcare engagement services industry. Payers are in a prime position to deliver these solutions, given their proximity to members and grasp of provider and plan data.”

Highlights of the CarynHealth Payer Platform

  • Customizable, scalable, and secure one-stop solution (web & mobile delivery) for various needs of payers
  • Modular, composable CAPS component architecture to enhance personalization of health plans and tailored coverage
  • Microservices-driven cloud-native system that facilitates agile integration and robust data handling
  • Utilizing advanced technologies for digital transformation such as AWS, Salesforce, AI/NLP and Blockchain
  • Powered by a rules-based engine – ComPAS for accurate, flexible  computations
  • Leverages API with flexible integration (plug & play modules or standalone apps) with external systems
  • Speed to market through configurable technology stack and key partnerships
  • Cost-effective platform with low operating/acquisition cost
  • Holistic “journey map” approach that improves the user experience for all stakeholders
  • 24/7 access to CarynHealth Platform with near-zero downtime
Member App

Source: Gartner, Hype Cycle for U.S. Healthcare Payers, 10 July 2023, Mandi Bishop, Connie Salgy, Austynn Eubank and Gartner, Understanding Gartner’s Hype Cycles, Phillip Dawson, Jan-Martin Lowendahl, 24 July 2023

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